All packs

Freight & Logistics

Freight Claims & Damage

File and recover freight claims automatically — photo evidence, carrier debits, and follow-through to payment.

Damage and loss claims are filed late and under-recovered because evidence is scattered and no one chases the carrier to payment.

Deploy via outcome brief
21 teams run this pack 5,103 runs / 30 days 93% auto-resolution

Expected outcome

Claims assembled with photo evidence at the point of damage, filed and debited automatically, chased through to recovery.

Runs as a continuous outcome

A continuous recovery contract — freight claims assembled with evidence at the point of damage, filed automatically, and chased through to payment.

SLAClaim recovery rate >= 85 %/ weekly Part of Self-Healing Supply Chain

Install this pack, then graduate it into a continuous outcome from My Workflows — it earns autonomy (shadow → assisted → autonomous) as it proves itself on real telemetry.

Hours saved / wk

14

FTEs freed

0.4

Monthly value

$17,000

Triggers

Damage / loss detected or refused
ready
Open claim approaching filing deadline
ready
Carrier response received
ready

Integrations

TMS / freight-audit system

Shipment + BOL data

Carrier claim portals / EDI

Filing + status

Agent steps

1 credit / run
  1. 1

    Assemble claim

    Bundles photos, BOL, and value into a claim packet.

  2. 2

    File & debit

    Files with the carrier and raises the debit.

  3. 3

    Chase to payment

    Follows up on aging claims until recovered.

  4. 4

    Log decision

    Every claim and disposition on the Decision Log.

See it in action

Audit & explainability

  • Photo-anchored claim evidence
  • Filing-to-recovery chain
  • Recovery-rate reporting

Pricing

~7× ROI — you keep ~85% of the value this pack creates. Priced at the market median, never as a race to the bottom.

Pilot

Prove the ROI on one bottleneck.

$2,550/mo

Onboarding · included free

  • 1 workflow deployment
  • Shadow + assisted run modes
  • White-glove setup call
  • Decision Log + audit export

Scale

Recommended

Run it as a continuous outcome.

$6,120/mo

Onboarding · included free

  • Up to 5 deployments
  • Autonomous mode (earned via self-grading)
  • Continuous SLA in the Outcome Console
  • Autopilot drift signals

Enterprise

Your operating model, contracted.

Custom

+ custom implementation

  • Unlimited deployments
  • Custom SLAs + integrations
  • Dedicated solutions engineer
  • SSO + compliance reviews
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Calculate my ROI

Drag the sliders. We'll email you a personalized report — no fluff, your numbers.

10 people
50

Hours/wk saved

14

FTEs freed

0.4

Monthly value

$17,000

$204,000/yr

We'll never sell your email. One report, no drip campaign.

Estimates use the same scaling formula sales reviews on the call. No marketing math.

Onboarding is included free — self-serve or white-glove

Pick Self-serve and our onboarding assistant walks you through connecting Gmail/Outlook/Slack/ERP, or choose White-glove and a Centertron specialist joins you for a live go-live call — both at no extra cost, live in <48 hours. Either way, the pack runs in your audit trail with every decision logged.

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