All packs

Smart Infrastructure

Smart-City Incident Response

Sensors, cameras, and response units fused into one civic World Model — incidents detected and dispatched in seconds.

City data lives in silos — traffic, cameras, 311, weather, utilities. When an incident happens, operators manually stitch the picture while minutes burn. Centertron fuses every feed into a live World Model of the city and coordinates the right response automatically.

Deploy via outcome brief
50 teams run this pack 11,800 runs / 30 days 94% auto-resolution

Expected outcome

Incident detection-to-dispatch cut from minutes to seconds. Cross-agency response coordinated from one picture.

Runs as a continuous outcome

Runs to a response-time SLA — detection-to-dispatch kept under target, with Autopilot surfacing any degradation in the civic response loop.

SLADetection-to-dispatch time <= 30 s/ realtime Part of Resilient Public Works

Install this pack, then graduate it into a continuous outcome from My Workflows — it earns autonomy (shadow → assisted → autonomous) as it proves itself on real telemetry.

Hours saved / wk

55

FTEs freed

1.4

Monthly value

$18,500

Triggers

IoT sensor threshold breach (flood, air, traffic)
ready
CCTV analytics event (crash, crowd)
ready
311 / citizen report ingested
ready
Operator manual incident
ready

Integrations

City IoT platform / sensor grid

Real-time sensor ingest

CAD / 911 dispatch

Coordinate responder dispatch

Traffic management / VMS signs

Signal + messaging control

Slack / Teams (optional)

Cross-agency command channel

Agent steps

3 credits / run
  1. 1

    Perceive

    Fuses sensors, CCTV, weather, and 311 into one live civic World Model.

  2. 2

    Detect

    Spots flooding, crashes, outages, and crowd events as they emerge.

  3. 3

    Classify

    Grades severity + jurisdiction and de-duplicates overlapping reports.

  4. 4

    Decide

    Selects the right responders + signal/utility actions per city playbooks.

  5. 5

    Dispatch

    Notifies agencies, adjusts signals/messaging, and tracks acknowledgement.

  6. 6

    Log

    Full incident timeline written to the Decision Log for after-action review.

See it in action

State Transformation

A formal contract: what this pack converts, with explicit uncertainty bounds and verification criteria.

Initial state

Fragmented city data with incidents stitched together manually by operators

Target state

Unified civic World Model where incidents are auto-detected, graded, and dispatched to the right agency

Invariants (must hold)

incident geo-locatedjurisdiction resolvedduplicates merged

Uncertainty bounds (max acceptable error)

max_missed_incident≤ 2.0%
max_false_dispatch≤ 5.0%

Verification: Responder acknowledgement received + incident timeline complete + signals confirmed

Domain ontology — entities & states

The vocabulary this pack reasons over. Each entity has its own state machine.

Incident5 states
detected→classified→dispatched→responding→resolved
Sensor4 states
nominal→threshold→alarm→offline
Responder4 states
available→assigned→en_route→on_scene

Relations

  • · Sensor-raises-Incident
  • · Incident-assigned-Responder
  • · Incident-affects-Zone

Audit & explainability

  • End-to-end incident timeline (detect → dispatch → resolve)
  • Cross-agency acknowledgement + response-time SLA tracking
  • De-duplication + false-positive rate reporting

Pricing

~7× ROI — you keep ~85% of the value this pack creates. Priced at the market median, never as a race to the bottom.

Pilot

Prove the ROI on one bottleneck.

$2,780/mo

Onboarding · included free

  • 1 workflow deployment
  • Shadow + assisted run modes
  • White-glove setup call
  • Decision Log + audit export

Scale

Recommended

Run it as a continuous outcome.

$6,670/mo

Onboarding · included free

  • Up to 5 deployments
  • Autonomous mode (earned via self-grading)
  • Continuous SLA in the Outcome Console
  • Autopilot drift signals

Enterprise

Your operating model, contracted.

Custom

+ custom implementation

  • Unlimited deployments
  • Custom SLAs + integrations
  • Dedicated solutions engineer
  • SSO + compliance reviews
Talk to sales

Calculate my ROI

Drag the sliders. We'll email you a personalized report — no fluff, your numbers.

10 people
50

Hours/wk saved

55

FTEs freed

1.4

Monthly value

$18,500

$222,000/yr

We'll never sell your email. One report, no drip campaign.

Estimates use the same scaling formula sales reviews on the call. No marketing math.

Onboarding is included free — self-serve or white-glove

Pick Self-serve and our onboarding assistant walks you through connecting Gmail/Outlook/Slack/ERP, or choose White-glove and a Centertron specialist joins you for a live go-live call — both at no extra cost, live in <48 hours. Either way, the pack runs in your audit trail with every decision logged.

Talk to sales